I had never heard of Queen City Plumbing, but I desperately needed a plumber. I looked up Plumbers, Charlotte, NC, and a link led me to Justin. He called right away, and asked if I needed him to come out that evening. I said no, because I wanted to research his Company. Great reviews, and a high rating confirmed my decision to keep the scheduled appointment. Justin was prompt, diagnosed the problem, and came back the same day, after we purchased a much needed kitchen faucet, and promptly completed the job. He was courteous, friendly, and did an excellent job. I will call him again.